Still it is the same problem persists. My computer installed the drivers and software ok and the test operates the scanner, but simply stops at the WIA and twain check stages. HP’s Photosmart Premier is essentially a photo album program with some minimal photo-editing capability thrown in. Answered on May 13, And it helps the G do a creditable job of scanning 35mm slides and strips of film, at least in terms of quality if not speed. But I cannot operate it from the desktop as all Desktop shortcuts for the scanner is vanished. Also, check to make sure that the printer was completely uninstalled.

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HP Scanjet G Photo Scanner

This page requires Javascript. Some older Scanjet products have limited, basic feature software support only based on customer demand and the continued evolution of technology standards. To install the driver, you must connect the product to the computer using a supported connection type.

Answered on Sep 27, I suggest you to check if your computer is compatible for installing Windows Some scanners listed above and Scanjets that do not have scan software available from HP. This topic has been archived. Not sure which drivers to choose? I had originally installed Vista 64 on my computer back in but found it imcompatible with most of my software and reluctantly bought the XP OS.


In reply to Nyima Yonten’s post on June 9, I have read up somewhat on WIA but would appreciate any help.

I suggest you to install Windows Scanner app from the Windows Store and check if you are able to perform scanning functions through it. Europe, Middle East, Africa. But both the less-than-stellar dynamic twsin and the slightly soft focus are forgivable at this price.

HP is compiling your results.

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Asia Pacific and G3001. Driver and software types. Unless I manually crop each scanned page, the pdf output is put on legal size to accomodate the height greater than 11″. All forum topics Next Topic. By using this site, you accept the Terms of Use and Rules of Participation.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number tawin an official Microsoft global customer service number.

Just select your operating system after going to the link: Note on archived topics. Check if it helps. All others are working fine.


To check, click the link in the Recommended solution column for your scanner. You can follow rwain question or vote as helpful, but you cannot reply to this thread. Tuesday, January 9, Click on Search bar.

Basic driver ISIS only. Film scanning with the G is best described as a convenience feature that’s good enough to be usable.

20 Most Recent HP Scanjet G Flatbed Scanner Questions & Answers – Fixya

Full feature software and driver. Answered teain Jul 13, Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved.

To check, click the link in the Recommended solution column for your product.

Don’t tell me to buy new scanner compatible with Windows 10 OS. Full feature software and driver.