Also try to install the Utility software for scanning purpose which is available in the above HP website. How does HP install software and gather data? Asia Pacific and Oceania. Thanks for your feedback, it helps us improve the site. HP has scanned your product but currently has no suggestions for driver updates. Let HP identify any out-of-date or missing drivers and software.

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HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

This page requires Javascript. The serial number provided does not match the previously selected product. In reply to Nyima Yonten’s post on June 9, Javascript is disabled in this browser.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical scnjet services. Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly.

This product was sold by a third party. Thus, the warranty has been removed from this product. Both are to be purchased not free.


HP Scanjet G3010 Not working after Windows 10 Upgrade

Modify your browser’s winn7 to allow Javascript to execute. To assist you to better, please provided us the information below: Let HP identify any out-of-date or missing drivers and software.

The Virtual Agent is currently unavailable. I realize the inconvenience you are experiencing with Windows Is my Windows version bit or bit? I recommend you to refer to the steps provided in the below Microsoft Help Article about printer issues and check if it helps.

Sivaswami’s post on June 14, This thread is locked. Asia Pacific and Oceania. Scamjet tell me to buy new scanner compatible with Windows 10 OS.

Once this is done, restart the computer and check if the issue persists. Select all Deselect all. How satisfied are you with this response? Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? This page requires Javascript. Sorry this didn’t help.


In reply to Nyima Yonten’s post on June 8, Sivaswami Replied on June 9, By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Learn more about HP’s privacy policy.

I suggest you to uninstall the HP Scanjet G Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility mode. Please use the product number and serial numbers of the new product to validate warranty status. Operating System – Windows 7, Windows 8, Windows 8. Warranty withdrawn refurbished product: Javascript is disabled in this browser.

Try to try to use the scanner on the computer. Right click on the Scanner driver and click on Uninstall.