Select your operating system and version , Change Detected operating system: Right click on the Scanner driver and click on Uninstall. We are unable to determine your warranty status for the product and serial number provided. How satisfied are you with this response? Since going to a paper-less file system, I use my scanner extensively and every day. Using Third Party Software is at your own risk. I suggest you to install Windows Scanner app from the Windows Store and check if you are able to perform scanning functions through it.

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HP ScanJet G Photo Scanner – flatbed scanner – desktop – USB Overview – CNET

I realize the inconvenience you are experiencing with Windows Also try to install the Utility software for scanning purpose which is available in the above HP website. Save on Scanners Trending price is based on prices over last 90 days.

I suggest you to the suggestion provided in the HP support website and check if it helps. How does HP install software and gather data? The item may have some signs of cosmetic wear, but is fully operational and functions as intended.


HP ScanJet G3010 Photo Scanner – flatbed scanner Series

Right click on the Scanner driver and click on Uninstall. Skip to main content. Please wait while we process your request.

We are unable to determine your warranty status for the product and serial number provided. Works fine, as advertised Works fine, as advertised.

HP Scanjet G Scanner – Product Specifications | HP® Customer Support

Solution and Diagnostic Data Collection. This thread is locked. Already have an HP account? Is my Windows version bit or bit? HP has scanned your product but currently has no suggestions for hpcsanjet updates. We were unable to find any drivers for your product. Fix printer problems http: This is a work-horse of a scanner. Remove selected files Download files.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Scanner only no ac adapter or usb cable included.

I recommend you to install the scanner driver in compatibility mode. In reply to Nyima Yonten’s post on June 14, About this product Product Information The HP Scanjet G Photo Scanner allows you to easily restore your cherished photos, 35mm slides and negatives, so you can preserve them for years to hpecanjet.


Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

HP ScanJet G3010 Flatbed Scanner

I am going to make a formal complaint to ebay. Please try again shortly.

This could take up to 3 minutes, depending on your computer and connection speed. Not worth the money. Don’t tell me to buy new scanner compatible with Windows 10 OS. I again request you to kindly escalate this issue with HP and give hpcanjet solution.

Sivaswami Created on June 8, Modify your browser’s settings to allow Javascript to execute. Thank you for your response with the current update on the issue. HP encountered an error while trying to scan your product. Dear Niyma Yonten, Thx for the response.